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Rights and Obligations

Responsibilities of Investors

  •  

    Do's

  • Deal with a SEBI registered DP for opening demat account. Ensure DP has Valid registration certificate and check DP SEBI Registration no.
  • Provide complete documents for account opening and KYC (Know Your Client). Fill all the required details in Account Opening Form / KYC form in own handwriting and cancel out the blanks. 
  • Read all documents and conditions being agreed before signing the account opening form.
  • Accept the Delivery Instruction Slip (DIS) book from DP only (pre printed with a serial number along with client ID) 
  • Keep DIS Book  in safe custody and do not sign or issue blank or partially filled DIS. 
  • Always mention the details like ISIN, number of securities accurately.
  • Inform any change in address, bank details, mobile, email id, Income slab etc linked to demat account and obtain confirmation of updating in the system.`
  • Strike out empty space in the DIS before submitting to DP.
  • For market transactions, submit the DIS ahead of the deadline time. DIS can be issued with a future execution date.
  • Off market entries are to be submitted with proper reason code and OTP to be authorised for execution of the DIS.
  • Stamp duty to be paid in advance of off  Market entries with Consideration.
  • Before granting Power of Attorney, to operate your demat account, carefully examine the scope and implications of powers being granted. 
  • Verify your transaction statement for all debits and credits in your account. In case of unauthorised debit or credit, inform your DP and Depository.
  • Appoint nominee(s) to facilitate heirs in obtaining the securities in their demat account. Multiple Nominations can be registered. 
  • Do not fall prey to fraudsters sending emails and SMSs luring to trade in stocks / securities promising huge profits. 
  • Approach the appropriate authorities for redressal of your doubts / grievances.
  • Demat Charges are to be paid before the due date.

  •  

    Dont's

  • Don’t fall for stock tips offered under the pretext of investment advice.
  • Do not provide funds for investment to the Investment Adviser.  
  • Don’t fall for the promise of indicative or exorbitant or assured returns by the Investment Advisers. 
  • Don’t fall prey to luring advertisements or market rumours. 
  • Avoid doing transactions only on the basis of phone calls or messages from any Investment adviser or its representatives.
  • Don’t take decisions just because of repeated messages and calls by Investment Advisers. 
  • Do not fall prey to limited period discount or other incentive, gifts, etc. offered by Investment advisers.
  • Don’t rush into making investments that do not match your risk taking appetite and investment goals.
  • Do not share login credential and password of your trading and demat accounts with the Investment Adviser. 

Rights of investors 

  • Receive a copy of KYC, copy of account opening documents. 
  • No minimum balance ie Holding  is required to be maintained in a demat account. 
  • No charges are payable for opening of demat accounts.
  • Proportionate Quarter AMC is refunded in case of closure of account for AMC recovered in advance.
  • If executed, receive a copy of Power of Attorney. However, Power of Attorney is not a mandatory requirement as per SEBI / Stock Exchanges. You have the right to revoke any authorization given at any time. 
  • You can open more than one demat account in the same name with single DP/ multiple DPs.
  • Client switched to  BSDA if eligible.
  • Receive statement of accounts periodically. In case of any discrepancies in statements, take up the same with the DP immediately. If the DP does not respond, take up the matter with the Depositories. 
  • Receive CAS (Consolidated Account Statement) from Depository by Email or Courier.
  • Pledge and /or any other interest or encumbrance can be created on demat holdings.
  • Right to give standing instructions with regard to the crediting of securities in demat account. 
  • Investor can exercise its right to freeze/defreeze his/her demat account or specific securities / specific quantity of securities in the account, maintained with the DP. 
  • In case of any grievances, Investor has right to approach Participant or Depository or SEBI for getting the same resolved within prescribed timelines. 
  • Every eligible investor shareholder has a right to cast its vote on various resolutions proposed by the companies for which Depositories have developed an internet based ‘e-Voting’ platform. 
  • Receive information about charges and fees. Any charges/tariff agreed upon shall not increase unless a notice in writing of not less than thirty days is given to the Investor.